When will I get my "cash back" after purchasing?
That is our rewards program. You can apply the points you earn through your previous purchase to your next purchase. What's more, we will release more benefits for our loyal users in the future.
To know more, please click the US page, or the German page (Other stores will release the program in the future)
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When will my order be delivered?
For backers purchased from Kisterstarter, orders will be delivered by early June. For customers purchased from our site, please refer to the Shipping Information or the instructions on the order page. The delivery time varies from different products, ...
What will happen if I move the RTK reference station to another position?
You'll need to delete the current map and recreate it if you move the RTk reference station to anotherposition. The whole map is created based on the realposition of the RTK reference station. The logisticposition of the map will be offset after ...
What to do if Luba can not turn on.
The following are the possible reasons why you can not turn on Luba. The battery runs out of power The controller is stuck Please try the following tips if you encounter such an issue. 1. Put Luba into the Charging Station and check if Luba will be ...
When will Bluetooth and WiFi connection be needed and how to use them
Scenarios that need both Bluetooth and Wi-Fi connections. Initial setup for Luba Submit a Log-feedback from the App Update firmware Scenarios that need Bluetooth connection, WiFi connection is not necessary Create/Edit the boundary of the map Create ...
When will Bluetooth&WiFi connection be needed and how to use them.
Scenarios that need both Bluetooth&WiFI connections. Initial setup for Luba Submit a Log-feedback from the App Update firmware Scenarios that need Bluetooth connection, WiFi connection is not necessary Create/Edit the boundary of the map Create No-go ...