When will my order be delivered?

When will my order be delivered?

For backers purchased from Kisterstarter, orders will be delivered by early June.
For customers purchased from our site, please refer to the Shipping Information or the instructions on the order page.
The delivery time varies from different products, and we will give priority to the products in stock.
The peak season/sale period may cause a 2-3 working days delay in the update of order status.
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