FAQ
What is the max area LUBA AWD 5000 can work with?
The max area LUBA AWD 5000 can work with is up to 5000㎡ (1.25 acre). You can set up to 10 cuttings zones but the sum of the zone should not exceed 5000㎡. The actual area could be less than 5000㎡ if the created map is in a complex shape.
How many no-go zones can I set?
You can set up to 50 no-go zones for each cutting area. And you can set up to 10 areas with LUBA AWD 5000 and up to 500 no-go zones.
What is the max height of the grass that Luba can cut?
The max height of the grass that Luba can cut is 100mm. The following is the Cutting Height of Luba. The Cutting Height refers to the height of the Cutting Blades. It is different from the Grass Height.
How do I know if LUBA is right for me?
LUBA AWD Series boundary wire-free robot mowers are designed to handle various types of lawns. In this article, we will explore how LUBA robot mowers obtain a reliable GNSS RTK signal in your lawn with useful tips and provide “Not Recommended Lawn” ...
The comparison between LUBA AWD 5000, LUBA AWD 3000, and LUBA AWD 1000.
AWD 5000 AWD 3000 AWD 1000 Lawn size up to 5000㎡（1.25 acres） up to 3000 ㎡（0.75 acre） up to 1000㎡（0.25 acre） In-App Area Storage Capacity 5500㎡（1.35 acres) 3300㎡(0.81 acre) 1100㎡(0.27 acre) Engine All-Wheel Drive(AWD) All-Wheel Drive(AWD) All-Wheel ...
When will I get my "cash back" after purchasing?
That is our rewards program. You can apply the points you earn through your previous purchase to your next purchase. What's more, we will release more benefits for our loyal users in the future. To know more, please click the US page, or the German ...
If my LUBA needs repairing, what is the process?
Cases under warranty: You can obtain warranty service by contacting the dealer you purchased from or clicking this form if purchased online. You will need to provide a valid proof of purchase, receipt, or order number (for MAMMOTION Direct Sales) ...
What’s the warranty policy?
Please click here to know the policy.
What's the difference between final payment and normal payment?
The LUBA AWD series Final Payment link is not available for purchase if you did not take part in the pre-order event. Please choose product links without "final payment".
RTK reference station is replaced, how to pair new with Luba.
Please follow the steps below to pair the new RTK reference station on the App. 1. Find the new RTK paring code from the new RTK reference station sticker. 2. Open the Mammotion App and connect Luba. 3. Go to Settings > Device settings > RTK paring ...
When will my order be delivered?
For backers purchased from Kisterstarter, orders will be delivered by early June. For customers purchased from our site, please refer to the Shipping Information or the instructions on the order page. The delivery time varies from different products, ...
No online sales in my country. How to purchase?
We are trying our best to cover more countries ASAP. We apologize for any inconvenience this may cause.To check the availability of Luba in your country, please click Where-to-buy to search if there are any authorized dealers where you can purchase ...
How to pair new RTK reference station with LUBA.
Please refer to the following steps to pair the new RTK reference station. 1. Find the new RTK paring code from the new RTK reference station sticker. 2. Open the Mammotion App and connect Luba. 3. Go to Settings > Device settings > RTK paring code. ...
About the NEW positioning information and how to troubleshoot the related issues.
NEW positioning information under POS on the App. Explanation of the NEW positioning information. Positioning status： Fix: Fine positioning status, accuracy less than 10cm, up to 2cm with the good open-sky area; (can auto mowing) Float: Bad ...
USB Feedback Tool for LUBA 1
Download USB Feedback Tool This tool is only for LUBA 1. It is the alternative tool for the Log-feedback feature on the Mammotion App. You can connect Luba to your computer with a USB cable and then send the log files. You'll use the USB-C port at ...
What to do with the error Poor Positioning Status?
Possible reasons: Luba can not get enough good signal at the current position RTK reference station can not get enough good signal at the current position What to do: Check if the RTK reference station is installed in an open-sky view position, and ...
When will Bluetooth and WiFi connection be needed and how to use them
Scenarios that need both Bluetooth and Wi-Fi connections. Initial setup for Luba Submit a Log-feedback from the App Update firmware Scenarios that need Bluetooth connection, WiFi connection is not necessary Create/Edit the boundary of the map Create ...
How to factory reset Luba
When should I try this factory reset? You can turn on Luba, but can not connect it to theApp via the Bluetooth or WiFi connections Note: Doing the factory reset would erase the map and you'll need to create the map again. Please kindly send us a ...
What is the best installation place for RTK Reference Station?
The distance between RTK Reference Station to the walls, roof, or trees should be ideally distanced by 45° from RTK Base to the height of walls, roof, or trees as shown below. Or install the RTK Reference station on the wall or roof with an open sky ...
What is the working condition for Luba?
Luba needs continuous signals from both the RTK reference station and the satellites during the job. It needs a 90° open-sky view at least to get enough signal to work. It does not always need a line-of-sight view from each point of your lawn to the ...